Live across Vapi + Twilio

The AI call center for bail bond agencies.

Bondline answers every call, qualifies the lead, collects defendant information, sends payment and document links by SMS, and transfers to a human when it matters. Built on Vapi voice + Twilio routing.

AI intake, 24/7

Callers reach a calm AI agent that gathers defendant name, jail, charges, bond, and payment ability — every time.

SMS payments & docs

Send secure payment links and document upload links by text without leaving the call.

Live human transfer

When the caller needs a real bondsman, route the call and pop the case on their dashboard with full context.

Multi-tenant

Run multiple bail companies under one platform — each with its own number, branding, and team.

DTMF keypad menu

Press 1 to bond out, 2 for payment, 3 for case status, 0 for a human — fully customizable.

Audit-grade logging

Every transcript, recording, and decision stored against the case for compliance and review.